Privacy policy
This Privacy Policy explains how RTS Collaborative ("we," "our," or "us") collects, uses, and protects your personal information when you visit or make a purchase from rtscollaborative.com (the "Site"). By using our Site and services, you agree to the collection and use of your information as described in this policy.
Personal Information We Collect
When you visit the Site, we collect certain information about your device, such as your IP address, web browser type, time zone, and some cookies that are installed on your device. As you browse the Site, we gather details about the pages you view, the websites or search terms that referred you, and how you interact with the Site. We refer to this as “Device Information.”
Additionally, when you make a purchase or attempt to make a purchase, we collect information such as your name, billing address, shipping address, payment details (including credit card numbers), email address, and phone number. This information is referred to as “Order Information.”
Together, Device Information and Order Information are referred to as “Personal Information.”
How We Use Your Personal Information
We use the Order Information to:
Fulfill your orders (processing payments, arranging shipping, providing invoices)
Communicate with you
Screen orders for potential risk or fraud
Provide information, offers, and marketing content based on your preferences
We use Device Information to help screen for potential fraud and to improve the Site (e.g., by generating analytics on customer behavior and optimizing marketing efforts).
Sharing Your Personal Information
We share your Personal Information with third-party service providers to help us operate our business and deliver services. For example, we use:
Shopify to power our online store: Shopify Privacy Policy
Google Analytics to understand customer behavior on the Site: Google Privacy Policy | Opt-out of Google Analytics
Consentmo to manage cookie preferences and ensure compliance with GDPR and applicable country-specific privacy regulations.
We may also share your Personal Information to comply with legal obligations, respond to requests for information, or protect our rights.
Behavioral Advertising
We may use your Personal Information to deliver targeted advertisements or marketing communications. To learn more about targeted advertising, you can visit the Network Advertising Initiative’s page: How Online Advertising Works.
You can opt out of targeted advertising using the following links:
Digital Advertising Alliance Opt-Out
SMS/MMS Marketing Updates Messages Terms and Conditions
RTS Collaborative offers marketing updates messages via text that you can opt into. By opting in, you consent to receive automated text messages about promotions, offers, and updates.
Message Frequency: Varies depending on our campaigns.
Message and data rates may apply.
Opting out: To stop receiving messages, reply STOP. You may receive one final confirmation message.
Disqus
We use Disqus to manage comments and discussions on our website. Disqus is a third-party service that collects certain information about users who comment or interact with discussions on our site. By interacting with Disqus, you acknowledge and consent to their privacy practices.
For more information on how Disqus collects, uses, and protects your personal data, please review their Privacy Policy here.
If you wish to adjust your data-sharing preferences or learn more about how Disqus handles your data, please visit their Data Sharing Settings page here.
Do Not Track Signals
We do not alter our data collection and use practices in response to Do Not Track signals from your browser.
Your Rights
If you are a resident of the European Economic Area (EEA), you have rights regarding your personal information. You can request to access, correct, update, or delete your Personal Information. To exercise your rights, please contact us via our Contact Form.
Data Retention
You have the right to request the deletion of your personal data at any time. However, we may be required to retain certain information (such as order or financial data) for a period of up to 7 years in compliance with applicable laws, such as tax regulations. If you request deletion of such data, we will inform you of any legal obligations that require us to retain it.
Cookie Consent and Compliance
To ensure compliance with GDPR and applicable country-specific privacy regulations, we use the Consentmo app to manage cookies and user preferences. You can access and modify your 'Cookie Preferences' at any time from the footer menu.
CCPA Opt-Out
If you're a California resident and wish to opt out of the sale of your personal information, visit our CCPA/CPRA Compliance Page.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, with an updated date at the top of the policy.
Contact Us
If you have questions about this Privacy Policy or would like to make a request regarding your personal information, please contact us via our Contact Form.
